
Orders

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Delivery

Refund

Technical
1. How long will it take to get my order?

The delivery time for your order depends on several factors including your location and the type of shipping selected at checkout. Generally, here’s what you can expect: Standard Shipping: Typically takes 3-7 business days. Expedited Shipping: Generally arrives within 2-3 business days. International Shipping: Delivery can take anywhere from 7-14 business days, depending on the country. You will receive a tracking number once your order has been dispatched, allowing you to monitor its progress in real-time.
2. How do I cancel / modify an order?

To cancel or modify your order, please contact our customer support team as soon as possible. If your order hasn’t been processed or shipped yet, we’ll do our best to accommodate your request. Unfortunately, once the order is shipped, it can no longer be modified or canceled. Please reach out to us via [contact details] for assistance.
3. How can I track my order?

You can easily track your order by visiting the Track Order section on our website. Once your order is shipped, you will receive a tracking number via email or SMS. Simply enter this tracking number on the carrier's website to view the real-time status and estimated delivery date of your order.
4. What if my order arrives damaged?

If your order arrives damaged, please contact our customer support team immediately with your order details and photos of the damage. We will assist you in processing a return or exchange, and ensure you receive a replacement or refund as quickly as possible. Our goal is to ensure your satisfaction with every purchase.